Fax: (215) 717-2981, Phone: (415) 355-2700 Official websites use .gov Share sensitive information only on official, secure websites. DHS OIG agreed with this recommendation. U.S. Department of Health & Human Services DHS OIG officials offered training to all managers on year-end performance management in September 2021 and October 2022. Phone: (202) 616-4620 DHS OIG agreed with this recommendation. Share sensitive information only on official, secure websites. Both the Department of Homeland Security (DHS) Act and this Office of Inspector General (OIG) were established by Congress in 2002. 230 South Dearborn Suite 3964 Menu; Search; En Espaol; DHS OIG agreed with this recommendation. About DHS Contact Us DHS Mailing Address DHS Mailing Address Information on how to send mail to the Department of Homeland Security. (Recommendation 14), The Inspector General should develop and implement an organization-wide quality assurance program, including establishing a structure, responsibility, and authority for implementing quality assurance in all DHS OIG work. We will continue to monitor DHS OIG's efforts to address both of these recommendations and, in particular, how risk assessment informs DHS OIG's annual work planning process. Our diverse team of oversight professionals are . Philadelphia, PA 19107 Information and guidance about COVID-19 is available at coronavirus.gov. Organization. The Office of Intergovernmental and External Affairs hosts ten Regional Offices that directly serve state and local organizations. Washington, D.C. 20201 Kansas City, MO 64106 Stay informed as we add new reports & testimonies. We will continue to monitor and will assess implementation, including DHS's perspective on the standardization of the process. Officials demonstrated the dashboard's capabilities-such as visualizing comparisons of current project timelines against standardized goals based on project type (e.g., audit, inspection/evaluation). DHS OIG has prepared annual work plans for Fiscal Years 2022 and 2023. Office of Inspector General - U.S. Department of Labor OFFICE OF INSPECTOR GENERAL Report waste, fraud, and abuse to the OIG Contact OIG Hotline 202.693.6999 800.347.3756 Fax: 202.693.7020 www.oig.dol.gov OIG Testimony Before House Committee on Ways and Means OIG Investigations Newsletter XLIII October 1, 2022 - November 30, 2022

Actions to satisfy the intent of the recommendation have not been taken or are being planned.

,

Actions that partially satisfy the intent of the recommendation have been taken.

,

Actions that satisfy the intent of the recommendation have been taken.

, Executive Candidate Assessment and Development Program, The Inspector General should follow key organizational transformation practices when implementing any future changes in its organizational structure. Please direct all Congressional inquiries to OLA. The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. Fax: (703) 413-1833, Phone: (404) 331-5928 One such policy relates to the responsibilities and authorities of the Office of Integrity, established in April 2021. Each Regional Office is led by a President-appointedRegional Director. Fax: (713) 718-4706, Phone: (818) 863-1901 In January 2023, DHS OIG issued an updated report review directive. Check-In Office. The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. Our work on the management and operations of this office identified long-standing management weaknesses, including: TTY 1-800-745-5555. Fax: (703) 413-1833, Phone: (703) 413-1855 Need help applying for benefits online? Fax: (703) 413-1833, Phone: (404) 588-3870 This report addresses the extent to which DHS OIG adheres to professional standards and key practices in its management and operations, among other objectives. Courthouse & Federal Bldg.915 Lafayette Blvd.Room 322Bridgeport, CT 06604 . Sacramento, CA 95814 DHS OIG concurred with each of GAO's 21 recommendations. We employ more than 1,750 dedicated professionals comprised of auditors, investigators, evaluators, and support personnel. DHS OIG fully implemented the dashboard in March 2022, and in May 2022, DHS OIG officials told us that it implemented a timeliness performance metric for audit and inspection and evaluation managers. Citizenship And Immigration Services Ombudsman, State Homeland Security and Emergency Services, This page was not helpful because the content. A .gov website belongs to an official government organization in the United States. (404) 974-9417 The other policy would establish the DHS OIG quality control and assurance program. This office is critical for ensuring independent and objective oversight of DHS. They noted that this Risk Register is undergoing leadership review. These actions address the intent of our recommendation. (312) 730-1620 DHS OIG agreed with this recommendation. Suite 2742 Atlanta, GA 30308 404.730.2780 1961 Stout Street Suite 12-400 Denver, CO 80294 303.312.7650 915 Second Avenue ICE Enforcement and Removal Operations is responsible for long-term Potomac Center Plaza Washington D.C. 20202. Frequent leadership turnover and associated shifts in leadership priorities have contributed to DHS OIG's long-standing management and operational weaknesses and impeded efforts to address them. Find an Office Assistance Self-Sufficiency offices help with food benefits (SNAP), cash for families (TANF), child care assistance (ERDC), refugee services and domestic violence. Department of Homeland Security Please direct all media and/or general information inquiries to OPA. Field Office Location. Region covers Arkansas, Louisiana, Oklahoma, and Texas. In September 2022, DHS OIG officials said they had developed a draft Risk Register focused on internal and external risks, including those we identified in our report. To provide independent oversight and promote excellence, integrity, and accountability within DHS. By conducting work under these established standards, DHS OIG can ensure that its work adheres to federal OIG standards of independence, due professional care, and quality assurance. Official websites use .gov Fax: (915) 577-9012, Phone: (713) 718-4888 Staff in the Office of Innovation work with leaders in the Office of Audits and the Office of Inspections and Evaluation to coordinate on how the information can be used for planning purposes. (800) 869-4499 Report suspicious items or activities to local authorities immediately. Office of Inspector General/MAIL STOP 0305 Home Main Navigation. See All Field Offices. Report financial crime by contacting a U.S. Secret Service Field Office. I am submitting this . We will continue to monitor DHS OIG's efforts to address this recommendation. 300 North Los Angeles St. Room 7631 Los Angeles, CA 90012 United States (213) 830-7911. Fax: (202) 616-4532, Phone: (202) 616-4620 Region 1 HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. Share sensitive information only on official, secure websites. About Us . In January 2022, DHS OIG officials said that through NAPA, they have conducted research to identify best practices and model succession plans in the OIG community and they had begun to draft a workforce plan. In January 2022, OIG officials said they were developing documentation to institutionalize the process for future work plans. Fax: (520) 620-7301, In memory of OIG Special Agent William "Buddy" Sentner or https:// means youve safely connected to the .gov website. Fax: (202) 616-9881, Phone: (202) 616-4550 Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. No. In November 2021, DHS OIG institutionalized this expectation by revising its project proposal form to include the proposed standards for the work, and the options on this form are limited to government auditing standards and CIGIE standards for inspections and evaluation. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. When possible, please use the following links and phone numbers when contacting the OIG: Hotline: Online Form 1-800-347-3756 Media and Congressional Inquiries: LaborOIGinfo@oig.dol.gov 202-693-7100 Members of the press who wish to be notified about OIG work, please email us at LaborOIGInfo@oig.dol.gov . HUD OIG, Office of Audit Room 103 Field Office 5757 Corporate Boulevard Baton Rouge, LA 70808 (225) 448-3975. In response, DHS OIG developed a dashboard tool to assist offices in using Project Tracking System data to monitor project milestones. Additionally, according to DHS OIG, the Office of Innovation has drafted a directive and manual for the process and framework for developing, reviewing, approving, and managing its organizational policies. Children and Youth About Us . OIG is headquartered in Washington, DC, and has three regional offices. International Immigration Offices China - Beijing Field Office China - Guangzhou Field Office El Salvador - San Salvador Field Office Guatemala - Guatemala City Field Office India - New Delhi Field Office Kenya - Nairobi Field Office Mexico - Mexico City Field Office Last Reviewed/Updated: 05/04/2022 Was this page helpful? Department White Pages Engage with Us Report Incidents Report suspicious items or activities to local authorities immediately. Yes No Myra Hamilton, Acting Regional Inspector General for Audit The Office of Innovation is considering and incorporating other offices' comments, and will subsequently provide the policy for leadership review. (Recommendation 3), The Inspector General should implement organizational performance management processes that are consistent with professional standards and leading practices. HHS Region 7 - Kansas City directly serves state and local organizations in Iowa, Kansas, Missouri, and Nebraska. DHS OIG agreed with this recommendation. 32 Old Slip, 26th Floor To contact a specific location of the Office of Audit, refer to the specific locations listed in "Our Locations" below. DHS Office Locations DHS Office Locations Skip the trip, apply online! . (Recommendation 8), The Inspector General should develop and implement a process to provide regular training and support for staff and supervisors so that they can consistently apply the organization's performance management policy, once DHS OIG develops and implements an updated performance management policy. GAO was asked to review DHS OIG's management and operations. In the fall of 2022, DHS OIG issued its FY 2022 annual performance report and provided us with its FY 2023 annual performance plan and a strategic implementation plan to cover FY 2023-2026. A .gov website belongs to an official government organization in the United States. Secure .gov websites use HTTPS (Recommendation 6), The Inspector General should develop and implement a process to develop succession plans to determine how critical leadership roles will be filled in the event of planned and unplanned vacancies. If you have contacted other . Provide feedback and make complaints involving DHS employees, programs, components and other types of grievances. About Us . (Recommendation 13), The Inspector General should develop and implement guidance to govern how Office of Audits or Office of Special Reviews and Evaluations work that does not adhere to (1) government auditing standards for audits or (2) CIGIE standards for inspections and evaluations is to be planned, completed, and reported. DHS OIG agreed with this recommendation. Information and guidance about COVID-19 is available at coronavirus.gov. The Office of Innovation has cataloged organization policies and the corresponding responsible offices. Field Office Location. An official website of the United States government. Operations Support Division 1301 Constitution Ave. NW WJC West, Room B410 Washington, DC 20004 (202) 566 . Menu; Search; En Espaol; Contact; (Recommendation 19), The Inspector General should develop and implement a consistent process for DHS OIG program offices to coordinate with DHS to receive and respond to technical and management comments about Office of Audit and Office of Special Reviews and Evaluations work. DHS OIG agreed with this recommendation. Client Services Hotline (for inquiries for DHHR programs) 1-800-642-8589 dhhrbcfcs@wv.gov. Main Navigation. Notably, some actions to fully establish these offices remain in process more than a year later. DHS OIG agreed with our recommendation. In September 2022, DHS OIG officials said that they are in the process of drafting policies that will establish the organization-wide quality assurance program. U.S. Department of Health & Human Services Norm Robinson is the Assistant Administrator for the Field Operations Division within the Law Enforcement/Federal Air Marshal Service (LE/FAMS). Myra Hamilton, Acting Regional Inspector General for Audit and Assistant Regional Inspector General for Audit, New York City Regional Office (New York), Philadelphia Regional Office/Office of Internal Audit Team (Pennsylvania). HHS Region 10 - Seattle directly serves state and local organizations in Alaska, Idaho, Oregon, and Washington. We will continue to monitor DHS OIG's efforts to align routine performance management training with this updated policy. In October 2021, DHS OIG officials said that the National Academy of Public Administration (NAPA) will provide support and guidance in the development of a human capital plan for DHS OIG. In addition to routine management, DHS OIG uses the data from the dashboard to assess OIG's performance against an annual performance measure for project timeliness. DHS OIG agreed with this recommendation. Return to top. Field Office Location. Share on . Oklahoma City, Ok73105 Fax: (415) 355-2731, Phone: (520) 620-7390 EMAIL: dhs-oig.officepublicaffairs@oig.dhs.gov. DHS OIG agreed with this recommendation. It has operated for 4 of the last 6 years, including 2020, without a strategic plan. Additionally, in February 2022, DHS OIG provided us with the checklist that internal quality control reviewers use to ensure draft reports contain a professional standards compliance statement. I am forwarding this complaint to DHS-OIG as a routine referral in my official capacity as a DHS internal affairs agency employee. Below you fill find contact information for those offices. DHS OIG officials also provided an overview of resource allocation steps. We will continue to monitor DHS OIG's efforts to address this recommendation. DHS OIG officials said that they plan to increase staffing to support the quality assurance program, and they also plan to develop a quality control function to address in-process work. 2400 N Lincoln Boulevard Vacant, Regional Inspector General for Audit We will continue to monitor DHS OIG's efforts to address this recommendation. The time it takes to complete reports increased over the 4 fiscal years we assessed. HHS Region 4 - Atlanta directly serves state and local organizations in Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, and Tennessee. Including these compliance statements in OIG reports will help ensure that the audience for DHS OIG's reports-including Congress, DHS, and the public-understand how the work was conducted. The DoD OIG is headquartered in Alexandria, Virginia, and has more than 50 field offices located in the United States, Germany, Southwest Asia, and South Korea. Fax: (312) 886-0513, Phone: (303) 864-2000 (646) 428-3860 We will continue to monitor actions to fully establish the offices created in April 2021 and DHS OIG's actions to evaluate the organizational structure in response to Recommendation 10. HHS Region 5 - Chicago directly serves state and local organizations in Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin. Menu; Search; En Espaol; The OI also: U.S. Department of Health and Human Services, Health Care Fraud and Abuse Control Program Report, Special Fraud Alerts, Bulletins, and Other Guidance, Request for Information: Modernization Initiative To Improve HHS-OIG Public Resources, Special Advisory Bulletin and Other Guidance. . Official websites use .gov Fax: (404) 588-3871, Phone: (617) 748-3218 Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. (Recommendation 21), DHS Office of Inspector General: Actions Needed to Address Long-Standing Management Weaknesses. We will continue to monitor DHS OIG's efforts to address this recommendation. Toll Free Call Center: 1-877-696-6775, Content created by Assistant Secretary for Public Affairs (ASPA), U.S. Department of Health & Human Services, has sub items, about HHS Family of Agencies, Advisory Committees, Task Forces & Initiatives, has sub items, about Budget & Performance, FY 2023 Annual Performance Plan and Report, FY 2022 Annual Performance Plan and Report, FY 2021 Annual Performance Plan and Report, has sub items, about Strategic Plan FY 2022 - 2026, Strategic Goal 1: Protect and Strengthen Equitable Access to High Quality and Affordable Healthcare, Strategic Goal 2: Safeguard and Improve National and Global Health Conditions and Outcomes, Strategic Goal 3: Strengthen Social Well-Being, Equity, and Economic Resilience, Strategic Goal 4: Restore Trust and Accelerate Advancements in Science and Research for All, Strategic Goal 5: Advance Strategic Management to Build Trust, Transparency, and Accountability.

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